What They're Saying ...
Cityscape was a great location for hosting our wedding and reception! They were so accommodating and assisted me and my husband with any questions or concerns we might have regarding logistics. It went so smooth (and I was so worried!), and our families are still getting compliments over how wonderful our wedding was in comparison to others they have recently attended. Food was delicious and the location was very urban and beautiful!
I am OBSESSED with the venue, location and staff at Cityscape! Everything leading up to my wedding day was easy and totally taken care of for me (Renee is amazing, super helpful, and crazy nice!), and the day-of team (Kelli & Renee) were wonderful! The location provides for gorgeous outdoor pictures, the exposed brick and side bar were such a nice extra touch, and the food was just perfect.
"Cityscape went above and beyond the call of duty for our wedding. They were accommodating, flexible, and extremely helpful. They offered suggestions for the DJ, coordinated with all of our vendors for set up and delivery and also secured the chair rental for us. We had a florist bail on us in the middle of the set up and without skipping a beat - or letting me know this happened - the entire staff came together and finished the arrangements. Our guests started arriving earlier than planned too and that was not an issue with them. The parents (who paid for the reception) all said how wonderful the staff was to them throughout the cocktail hour, dinner service, and wrapping up the event. We have not received ONE negative comment on the service of Renee and Tina (and the entire crew). If we could do it all over again, without hesitation or delay, we would choose CityScape and strongly recommend them for your wedding. You will not be disappointed."
"My daughter and her husband selected Cityscape because they heard the service and food were excellent, besides being a beautiful venue. The service Renee and her staff provided prior to the wedding and the night of the event went above and beyond my expectations. Of course the food was terrific. So many weddings I have been to had typical "wedding food.", which we did not have. Several people have told me it was the nicest wedding they have ever attended. Everyone at Cityscape made it a spectacular AND carefree evening. It was nice for me not to have to worry about a thing."
"Renee was absolutely fantastic. Her professionalism was top notch, she was always extremely flexible and enthusiastic about my ideas, and was incredibly knowledgeable about everything. She understood our vision and executed it to perfection. She was a pleasure to work with and the venue was absolutely gorgeous."
Holy Wow-best wedding reception site ever! Renee is the queen of wedding planning. Literally the Queen. We planned our wedding from 9 hours away and did not actually arrive for final arrangements until 5 days before. I was so incredibly nervous about how the night would flow, if the centerpieces I had never actually seen would fit with the room, and if my dream day would turn out. With the help of cityscape and their *lights out fantastic* staff my day was perfect. My guests repeatedly expressed how impressed they were with the service and could not believe how beautiful the space was. As we had people flying from coast to coast and internationally to attend; it is quite the compliment to put on such a grand show in Kalamazoo! The food was great (especially since Renee had it perfectly timed).
Pay a little extra and go with the best! Also, the chandeliers are CLUTCH.
"Renee, Tina and the entire staff at Cityscape were amazing! I can honestly say that my day was completely flawless and everything and more that I envisioned for my wedding! They were amazing to work with leading up to the event and on the day of the event and they make the day about you and what you want! Thank you again cityscape!!!!"
"My daughter's wedding at Cityscape was everything we could have wanted plus more in every way. Renee personally responded to every request and made excellent suggestions that made my daughter's reception exactly what she hoped it would be. Every detail was handled by Renee and her staff. The hall was beautiful. Elegant and sophisticated! All her suggestions for local vendors from the florist, the invitations, and the desserts were of the same high quality. And what can we say about the food? Superb! The dinner was phenomenal and everyone raved about how wonderful their meal was no matter what choice they had for the dinner. The staff were ever present to take care of all the details. The reception ran so smoothly, from the moment we arrived at the reception and saw that every detail was exactly what we had wanted to the help at the end of the evening as we packed up the wedding gifts. THANK YOU CITYSCAPE!"
Cityscape was the perfect venue for our daughter's wedding reception, and we would recommend it to anyone. The room decor is attractive yet flexible enough for just about any style of banquet. We loved the fact that the room could be set up to match the size and style of our daughter's wedding.
Renee was terrific. She was warm yet professional, she gave our daughter and her husband guidance and made sure that they were prepared for every detail of the reception, and she determined exactly what they wanted and made sure they got it. We even asked for a specialty brandy to be ordered for the toast to the bride and groom, and the bartender ordered it and provided it at a fair cost. Cityscape allowed our daughter and son-in-law's reception to be unique to their personalities and exactly what they wanted. A lot of people told us it was by far the best wedding reception they had ever attended - both very classy and a lot of fun.
There were no surprises with the bill. Everything was exactly as it was in the contract, and before we exceeded the bar bill, they checked to make sure it was OK and gave us the option of setting a limit. The pricing and payment schedule were very fair.
The food couldn't have been better. Hats off to the chef! The food is high end quality without being too gourmet, and it was the best food we have ever had at any banquet event. Cityscape allowed 3 choices of entree, but when we discovered that we had both Vegans and Vegetarians attending, they allowed us to add a few of each type of meal at no extra charge. Other places might have made us decide to offer a vegetarian or vegan meal as one of the 3 choices, but not Cityscape. They accommodated the special requests without complaint.
Renee is very busy, and it can take her a while to get back by email; but we found that if we needed to have a question answered, there was usually someone available to answer the phone. Most of our questions were answered on the phone right away.